Value Improvement Leaders (VIL): Course Archives
Value Improvement Leaders (VIL) is a 13 week leadership course offered at University of Utah Health that teaches the skills needed to provide sponsorship and leadership for value improvement work. Principles taught are taken from Lean, Six Sigma, and PDSA methodologies. The course explains theory, provides healthcare examples of many specific leadership techniques, and uses an applied learning model. Not everyone can take the course, but everyone can follow along with the lesson plan.
By Steve Johnson | 1 minute
COURSE ARCHIVES
VIL #1: The Vision Summary - Starting a value improvement effort
VIL #2: Value Improvement Methodology - Using Process thinking
VIL #3: The Value Summary - Acting your way into thinking
VIL #4: SMART Goals - Defining metrics critical to your project
VIL #5: Voice of the Customer - Understanding patients' needs
VIL #6: Value Stream - Considering the patient's perspective
VIL #7: Seven Wastes in Health Care - Identifying value-added and non-value-added
VIL #8: Gemba - Go to where the work happens
VIL #9: Process Mapping - Bring clarity to the complex
VIL #10: Data-Driven Decision Making - Why value leaders are data-driven
VIL #11: Brainstorming - It's energizing, but not analysis
VIL #12: Special Cause Variation vs. Common Cause Variation - Test for noise and signal
VIL #13: Histograms and Run Charts - Explaining a continuous dataset
VIL #14: Standard Deviation - Summarizes dispersion (but can be misleading)
VIL #15: Baseline Analysis and Investigation - This is necessary
VIL #16: Box and Whisker Plot - Great for visualizing variation within and between groups
VIL #17: Pareto Analysis - How to separate the vital few from the trivial many
VIL #18: Value Summary Revisit - How to act your way into thinking
VIL #19: Standard Work - Helpful reminders, constantly at the ready, improve process
VIL #20: Forcing Functions - Mistake-proofing mechanisms
VIL #21: Visual Workplace Management - Visual cues in the workflow
VIL #22: Implementation and Piloting - A few project management fundamentals
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