Patient comments are gathered from our patient experience survey and displayed in their entirety.
For the convenience of our visitors, some patient comments have been translated from their original
language into English while preserving their original meaning as accurately as possible.
Patients are de-identified for confidentiality and patient privacy.
September 12, 2024
CLINICAL NEUROSCIENCES CENTER
Rating: 5 out of 5
★★★★★
Melissa is sensitive and kind, but also very insightful. She knows how to get the most out of our interactions by asking the right questions and helping us to come to much better solutions on our own. She is very, very good at what she does because she cares so much for her patients.
July 31, 2024
CLINICAL NEUROSCIENCES CENTER
Rating: 5 out of 5
★★★★★
She was extremely helpful, considerate and knowledgeable guiding us to helpful resources..
July 25, 2024
CLINICAL NEUROSCIENCES CENTER
Rating: 4 out of 5
★★★★★
Melissa was very helpful and helpful
July 13, 2024
CLINICAL NEUROSCIENCES CENTER
Rating: 5 out of 5
★★★★★
Each time we meet, always learn something new to better myself.
July 11, 2024
CLINICAL NEUROSCIENCES CENTER
Rating: 5 out of 5
★★★★★
Very clear in her questions, good connection for the interview, on time, moved right along and didn't waste my time
June 26, 2024
CLINICAL NEUROSCIENCES CENTER
Rating: 5 out of 5
★★★★★
She listened, was encouraging in her comments and ver helpful.
May 31, 2024
CLINICAL NEUROSCIENCES CENTER
Rating: 5 out of 5
★★★★★
Melissa Mauchley is passionate about her work and her patients. We are so fortunate to have her with us on this journey of life. I am a caregiver to a patient with Parkinson's Disease and Dementia, every day there is something new. Melissa has helped us with the tools to get through another day.
May 25, 2024
CLINICAL NEUROSCIENCES CENTER
Rating: 5 out of 5
★★★★★
Kind, friendly, competent
May 22, 2024
CLINICAL NEUROSCIENCES CENTER
Rating: 5 out of 5
★★★★★
Very professional, trustworthy, caring, compasionate, knowledgeable, all of which were very much appreciated!
May 17, 2024
CLINICAL NEUROSCIENCES CENTER
Rating: 5 out of 5
★★★★★
I always look forward to meeting with Melissa because she skillfully guides me to deal and face my difficulties. Each time we meet my initial obstacle is easier for me to handle it. She instills in me the necessary hope and way to cope with adversity. At the end of each session, I fully understand ?my homework assignment? and how to complete it successfully.
May 08, 2024
CLINICAL NEUROSCIENCES CENTER
Rating: 5 out of 5
★★★★★
Personality and energy level translates well to the needs of those asking for support. She appears to genuinely like her work and connects very well to her clients .
April 30, 2024
CLINICAL NEUROSCIENCES CENTER
Rating: 5 out of 5
★★★★★
She is outstanding! She cares about her patient. Melissa is resourceful when it comes to providing recommendations.
April 28, 2024
CLINICAL NEUROSCIENCES CENTER
Rating: 5 out of 5
★★★★★
Melissa's extensive knowledge about the path of dementia and ability to help me manage, as well as her compassion for my challenges, is remarkable!
April 14, 2024
CLINICAL NEUROSCIENCES CENTER
Rating: 5 out of 5
★★★★★
Melissa Mauchley is very knowledgeable and compassionate. She is an excellent resource for caregiver(s) and the family to assist them in developing methodologies to care for the person with dementia as well as the caregiver(s) and the family. Without her assistance, we would have remained "lost" in finding a healthy path of providing care for all of us.
April 13, 2024
CLINICAL NEUROSCIENCES CENTER
Rating: 5 out of 5
★★★★★
Melissa is a gifted LCSWC who knows how to guide her patients to handle their problems. Her recommendations are always on target.
April 03, 2024
CLINICAL NEUROSCIENCES CENTER
Rating: 5 out of 5
★★★★★
Melissa listens and always follows through with emailed answers to our needs.
March 29, 2024
CLINICAL NEUROSCIENCES CENTER
Rating: 5 out of 5
★★★★★
Melissa is a genuine insightful counselor. Since our first appointment she has helped me become a better caregiver for my wife. Not only that, she has helped me cope with the emotional struggles I face every day. Her recommendation for me to visit with Rebecca, psychiatrist was exactly what I needed. My visits with Melissa are always hopeful and beneficial. As time goes by, I feel more confidant in my self appointed role as a caregiver. Thank you U of U Neurology/Geriatrics for having such outstanding LCSW in your staff. I look forward to future productive counseling sessions with Melissa
March 09, 2024
CLINICAL NEUROSCIENCES CENTER
Rating: 5 out of 5
★★★★★
Very compassionate. Very knowledgeable about not only cognition disorders but also behavioral disorders and various therapeutic approaches to assist caregivers/family in their interactions with individuals with such disorders. Her approach is extraordinarily comforting.
March 08, 2024
CLINICAL NEUROSCIENCES CENTER
Rating: 5 out of 5
★★★★★
Melissa is wonderful, warm and compassionate. She is extremely insightful , gave me really helpful information, She made me feel at ease the moment we began to talk I couldn't be more grateful to have spoken with such a obviously gifted person at her profession. I can see this isn't just a job for her. It is what she was meant to do.
March 06, 2024
CLINICAL NEUROSCIENCES CENTER
Rating: 5 out of 5
★★★★★
Melissa continues to be a caring counselor. I feel safe when I share personal things with her.
February 28, 2024
CLINICAL NEUROSCIENCES CENTER
Rating: 5 out of 5
★★★★★
She is a real people person. She is a star in her profession.
February 17, 2024
CLINICAL NEUROSCIENCES CENTER
Rating: 5 out of 5
★★★★★
Melissa is compassionate, caring and an exceptional listener. She has provided many tools, ideas, resources, etc. to help us navigate a very difficult disease.
February 17, 2024
CLINICAL NEUROSCIENCES CENTER
Rating: 5 out of 5
★★★★★
Melissa continues to be compassionate and extremely helpful in assisting me, a caregiver, to navigate decision-making regarding the challenges facing me.
February 07, 2024
CLINICAL NEUROSCIENCES CENTER
Rating: 5 out of 5
★★★★★
Melissa is very compassionate, knowledgeable, and a valuable resource for individuals and families meeting the challenge of caring for one with Alzheimer's or dementia in general.
February 05, 2024
CLINICAL NEUROSCIENCES CENTER
Rating: 5 out of 5
★★★★★
Melissa Mauchley was amazing to talk to; she gave us many ideas on how to better help my loved one with dementia. I loved the therapy she gave me too, so kind and caring! Can't wait to see her again
February 03, 2024
CLINICAL NEUROSCIENCES CENTER
Rating: 5 out of 5
★★★★★
Melissa Mauchley is an incredible resource. She listens and somehow knows what you need.
February 01, 2024
CLINICAL NEUROSCIENCES CENTER
Rating: 5 out of 5
★★★★★
Melissa is a trustworthy therapist. She is genuinely interested in my wellbeing and concerns. Her advice is always feasible.
January 24, 2024
CLINICAL NEUROSCIENCES CENTER
Rating: 5 out of 5
★★★★★
She was so helpful to me. I really needed to talk with someone about my husband"s condition. I felt she listened & was concerned about me also. She gave me excellent support & advice. I am looking forward to visiting with her in the future.
January 07, 2024
CLINICAL NEUROSCIENCES CENTER
Rating: 5 out of 5
★★★★★
Melissa is always courteous and encouraging. I feel I can trust her when sharing personal matters. Her advice and recommendations are always clear and to the point.
December 21, 2023
CLINICAL NEUROSCIENCES CENTER
Rating: 5 out of 5
★★★★★
Melissa was genuinely interested in what I shared. She gave me insightful ideas to use in dealing with my challenges. Thank you for caring.
December 15, 2023
CLINICAL NEUROSCIENCES CENTER
Rating: 5 out of 5
★★★★★
Thank you, Melissa, for your calm and kindness in helping me as a caregiver.
November 02, 2023
CLINICAL NEUROSCIENCES CENTER
Rating: 5 out of 5
★★★★★
She is great to work with. She understands my disease and is very helpful.
August 20, 2023
CLINICAL NEUROSCIENCES CENTER
Rating: 4 out of 5
★★★★★
August 19, 2023
CLINICAL NEUROSCIENCES CENTER
Rating: 5 out of 5
★★★★★
Melissa is experienced in the field of dementia. She has ideas for me, she listens to me. Her experience and expertise are so valuable. Her contributions help me keep my husband at home, where we want to be.
August 19, 2023
CLINICAL NEUROSCIENCES CENTER
Rating: 5 out of 5
★★★★★
Melissa has been a great help to me.
August 18, 2023
CLINICAL NEUROSCIENCES CENTER
Rating: 5 out of 5
★★★★★
She is incredible. Her insight is a blessing.